Learn Lab Refund Policy

1. Overview

At Learn Lab, we strive to provide high-quality online courses to help you achieve your learning goals. We understand that sometimes a course may not meet your expectations. This Refund Policy outlines the terms and conditions under which you may request a refund for our premium courses.

2. Eligibility for Refunds

  • 14-Day Refund Guarantee: You are eligible for a full refund if you request it within 14 days of your original purchase, provided that you have not completed more than 20% of the course content.
  • Course Bundles: If you purchase a course bundle, the refund policy applies to each individual course within the bundle. You may receive a partial refund for the bundle if the eligibility criteria are met for one or more courses.

3. Non-Refundable Items

  • Completed Courses: If you have completed more than 20% of the course content, you are not eligible for a refund.
  • Digital Products: Any downloadable or digital products included with the course are non-refundable once accessed or downloaded.
  • Promotional Offers: Courses purchased during special promotions or sales are non-refundable unless otherwise stated in the promotion’s terms and conditions.

4. How to Request a Refund

To request a refund, please follow these steps:

  • Contact Support: Email our customer support team at [Insert Email] within 14 days of your original purchase. Include your order number and the reason for your refund request.
  • Review Process: Our support team will review your request and respond within 3-5 business days. We may request additional information to verify your claim.
  • Refund Approval: If your refund request is approved, the refund will be processed using the original payment method within 5-7 business days. Please note that it may take additional time for the refund to appear in your account, depending on your payment provider.

5. Exceptions

  • Course Updates: Refunds are not granted for dissatisfaction with new course updates or changes made to existing courses after purchase. We continuously update our courses to provide the best learning experience, and these updates are part of our ongoing commitment to improvement.

6. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at:

Email: [Insert Email]

Address: [Insert Address]